From 30 November 2026, the next phase of Awaab’s Law will come into force for social housing providers in England.
Phase 2 of Awaab’s Law introduces clear timescales for social landlords to investigate and address hazards in customers’ homes. The requirements take account of the condition of the home, the seriousness of the hazard and the individual circumstances of the people living there.
Why was Awaab’s Law introduced?
Awaab’s Law is named after two-year-old Awaab Ishak, who died in December 2020.
The coroner concluded that Awaab died as a result of a severe respiratory condition caused by prolonged exposure to mould in his home. Action had not been taken to treat and prevent the mould.
The law was introduced to help make sure social landlords respond quickly when serious hazards are reported and that residents’ individual circumstances are taken into account.
What hazards will be covered?
The first phase of Awaab’s Law focused on damp, mould and emergency hazards. From 30 November 2026, the law will also cover:
- Excess cold
- Excess heat
- Falls hazards*
- Structural collapse
- Fire hazards
- Electrical hazards
- Domestic hygiene hazards
*Falls hazards include falls on the same level, falls on stairs and falls between levels.
The new guidance explains that landlords should consider each case individually. This includes the seriousness of the hazard, the circumstances of the people living in the home and the potential effect on their health and safety.
What is SLH doing?
At South Liverpool Homes, keeping you safe and well in your homes is our highest priority.
We’ve been preparing for the changes by reviewing our processes and providing training for customer-facing teams. This will help colleagues understand the requirements and support you effectively when concerns are reported.
We want you to feel confident reporting any concern about the condition of your home. If something doesn’t feel right, we’d rather hear about it early so we can investigate and take the appropriate action.
Need to report a concern?
If you’re worried about the condition of your home, get in touch. The sooner we know about a problem, the sooner we can help.
You don’t need to know which category an issue falls into. If something about your home is affecting your health or safety, please report it to us and we’ll investigate.