What is hate crime?

SLH policy defines hate crime as any incident which may or may not constitute a criminal offence which is perceived by the victim or any other person as being motivated by hate or prejudice.

Have you or your home been attacked or have you witnessed this happening to someone else? This could include damage to property, name calling, arson, graffiti, violence, providing or offering offensive literature, dumping of rubbish or other offensive materials in or near the victim's home.

If you think this could be because of:

  • Race
  • Ethnicity
  • Religion
  • Disability
  • Sexual orientation
  • Gender identity
  • Age

Then this is a hate crime incident. 

Reporting hate crime to SLH

If you are experiencing hate crime, we are here to help. You can contact us in complete confidence and we will provide all the support you need. We understand that reporting hate crime can feel worrying, so we offer several ways to get in touch, including options to report anonymously if you prefer. 

You can report hate crime to SLH in any of the following ways: 

  • Using the confidential online form below. You can submit as much or as little information as you feel comfortable sharing. There is also an option to make your report anonymously. 

  • Visiting our office in person. If you would rather speak to someone face-to-face, we will ensure your conversation is handled sensitively and privately. 

  • Phone call. We will put you through to a trained member of the team will listen, support you  and talk through your options. 

  • Speaking to any SLH staff member – we are trained to take reports seriously, provide reassurance, and ensure your information is handled safely. 

Be assured that your personal details will never be shared without your permission, unless we believe there is an immediate risk of harm. 

All reports will be acknowledged within 24 hours, and we will keep you informed at every stage so you know what happens next.  

Hate crime reporting centres

If you don’t feel comfortable going directly to the police, then there are third party reporting centres across Merseyside where you can report hate crime in confidence.

Working in partnership with Stop Hate UK, SLH has become one of these centres too. Third party reporting centres can be identified by a red “hand” logo and there are now more than 70 third party reporting centres across Merseyside, including the Central Library, Citizen Advice Bureaus and hospitals.

These centres are independent, non-police centres that allow you to report incidents in complete confidence. Staff at the centres are fully trained and can help you contact the police or Stop Hate UK to report any incidents of hate or abuse.

Report hate crime

Are you an SLH customer?
Nature of hate crime
Have you reported the incident to SLH before?
Have the police been notified?

Consent

By clicking the submit button I agree that SLH will process and store my data in accordance with the privacy policy.

Policy and useful links

Hate Crime Policy

Stop Hate UK - How to report online hate

Crimestoppers - Hate Crime Advice

Related

Open hand holding a wooden block with a green shield and checkmark, symbolising protection, trust, and safeguarding within the community.

Safeguarding

We are committed to playing our part in keeping our customers safe in their homes and their communities. This means helping to protect children and adults from abuse or neglect.

View
Report Cuckooing

Cuckooing

Find out more about cuckooing - a crime where criminals, or criminal gangs, exploit vulnerable people by taking control of their home, their finances, and their lives.

View
Person using a smartphone, representing how residents can report anti-social behaviour online quickly and easily.

Report ASB

Report anti-social behaviour quickly and securely to South Liverpool Homes. Use our online form, call, email, or speak to a colleague.

View