What is it?
The aim of the service is to help tenants make the most of their money, enabling them to pay rent, household bills and live comfortably. The service will help tenants:
- Benefit checks - we’ll make sure tenants are accessing all the benefits they’re entitled to by carrying out a benefits check.
- Expert advice - we’ll help tenants understand any changes to the benefits system so that they are clear about what they need to do.
- Advocacy and support - if tenants face unfair sanctions or disagree with benefit decisions, we’ll help them to challenge and review outcomes.
How to get advice
If you have any concerns about your benefits, call us on 0330 303 3000 to make an appointment.
Alternatively, speak to your Housing and Community Officer and they can arrange an appointment for you.
Benefits information
Follow the links below for more information about Universal Credit, Employment and Support Allowance and Personal Independence Payment.
Universal Credit
Universal Credit is a payment to help with your living costs. You may be able to get it if you’re on a low income, out of work or you cannot work.
Employment and Support Allowance
Information on Employment and Support Allowance and how our benefits advice team can help.
Personal Independence Payment
Information on claiming Personal Independence Payment and how our benefits advice team can help.
Benefits calculator
Use EntitledTo's Benefits Calculator to find out what you're entitled to.
The accuracy of results depends on the information being input. If you're struggling please contact us.
Calculate your entitlement