Understanding your tenancy

As a tenant of SLH, regardless of the type of tenancy you have, your responsibilities and obligations as a tenant with regard to managing your tenancy, family and visitors remain the same. 

We expect all tenants to uphold the standards of good conduct outlined in their tenancy agreement. If serious or ongoing issues arise, SLH may need to take action, which could include ending your tenancy, regardless of the type of agreement in place. SLH offers three main types of tenancy:

 

An older person sitting at a table holding a tablet, with two adults standing close by and looking at the screen together in a bright indoor setting.
Starter Tenancy

Generally, all new SLH tenants are placed on a Starter Tenancy Agreement. This is, in effect, a 12-month probationary tenancy which enables SLH to make sure you settle into your new home and that any difficulties that may be encountered at the property can be highlighted at an early stage and addressed.

During this first year, your Neighbourhood Management Officer will visit you at one month, six months and then finally at nine months. All tenants who conduct their Starter Tenancy in an appropriate and responsible manner have their tenancy converted to an Assured Tenancy after a twelve month period. This does allow you some additional rights under the terms of your agreement such as enabling you, subject to our permission, to carry out alterations/improvements to your home. However as a Starter Tenant you are not eligible to purchase your home. Read more about our Starter Tenancy Policy here.

Two adults embracing two young children in a warm, home setting, with one child being held and the other hugging from the front.
Assured Tenancy

After the Starter Tenancy period has ended you will become an Assured Tenant. Anyone who is an existing tenant of SLH and who is already on an Assured Tenancy will remain on this type of tenancy agreement, even if you move to another property within our Speke and Garston neighbourhoods.

As a tenant on an Assured Tenancy, you would not qualify for the Right to Buy, but may be able to be eligible for the Right to Acquire.

Two older adults sitting at a table with paperwork, a binder, and a calculator, appearing to review documents in a cozy home environment.
Assured Protected Tenancy

All tenants who were previously tenants of Liverpool City Council when the homes were transferred to the management of SLH, which took place on 4 October 1999, will be on Protected Assured Tenancy Agreements. This agreement allowed existing tenants to retain the rights they had with Liverpool City Council when the homes transferred. This agreement is similar to an Assured agreement but you will have the Right to Buy your home as a condition of this agreement.

If you would like more details about the type of agreement you are on or the type of agreement you would be on if you obtained a home with us please get in touch with us. 

Starter Tenancy
Starter Tenancy

Generally, all new SLH tenants are placed on a Starter Tenancy Agreement. This is, in effect, a 12-month probationary tenancy which enables SLH to make sure you settle into your new home and that any difficulties that may be encountered at the property can be highlighted at an early stage and addressed.

During this first year, your Neighbourhood Management Officer will visit you at one month, six months and then finally at nine months. All tenants who conduct their Starter Tenancy in an appropriate and responsible manner have their tenancy converted to an Assured Tenancy after a twelve month period. This does allow you some additional rights under the terms of your agreement such as enabling you, subject to our permission, to carry out alterations/improvements to your home. However as a Starter Tenant you are not eligible to purchase your home. Read more about our Starter Tenancy Policy here.

An older person sitting at a table holding a tablet, with two adults standing close by and looking at the screen together in a bright indoor setting.
Assured Tenancy
Assured Tenancy

After the Starter Tenancy period has ended you will become an Assured Tenant. Anyone who is an existing tenant of SLH and who is already on an Assured Tenancy will remain on this type of tenancy agreement, even if you move to another property within our Speke and Garston neighbourhoods.

As a tenant on an Assured Tenancy, you would not qualify for the Right to Buy, but may be able to be eligible for the Right to Acquire.

Two adults embracing two young children in a warm, home setting, with one child being held and the other hugging from the front.
Assured Protected Tenancy
Assured Protected Tenancy

All tenants who were previously tenants of Liverpool City Council when the homes were transferred to the management of SLH, which took place on 4 October 1999, will be on Protected Assured Tenancy Agreements. This agreement allowed existing tenants to retain the rights they had with Liverpool City Council when the homes transferred. This agreement is similar to an Assured agreement but you will have the Right to Buy your home as a condition of this agreement.

If you would like more details about the type of agreement you are on or the type of agreement you would be on if you obtained a home with us please get in touch with us. 

Two older adults sitting at a table with paperwork, a binder, and a calculator, appearing to review documents in a cozy home environment.

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