Keeping your home safe and well-maintained

SLH carry out improvements to your home through our Planned Improvements Programme. This includes works such as replacement or upgrade of kitchens, bathrooms and heating systems. When the time comes for your home to be included in any of the above programmes, we will let you know when it is going to happen, who will do it and when it is likely to start and finish.

Modern kitchen sink area with a stainless steel sink, wooden countertop, beige tiled backsplash, and ceramic canisters labeled 'Tea,' 'Coffee,' 'Sugar,' and 'Biscuits' under cabinet spotlights.

The SLH Home Standard

At SLH, we want every home to be safe, comfortable, and well-maintained. Our Home Standard means that your home:

  • Meets the Government’s Decent Homes Standard
  • Follows the Housing Health and Safety Rating System (HHSRS) for safety
  • Is in good repair, with modern facilities and services
  • Has efficient heating and provides a comfortable temperature

With our Home Standard, we aim to provide a cost-effective repairs service that meets your needs and gives you choices. Our goal is to arrive on time for appointments, complete repairs and improvements within agreed timeframe and meet all legal health and safety requirements for your home.

We balance our repairs to make sure your home stays in good condition and offers value for money. This includes day-to-day repairs, regular maintenance (cyclical repairs), larger planned improvements, work on empty homes and adaptations to meet tenants’ needs (in partnership with other organisations).

When will improvements take place in my home?

The various components of your home such as kitchens, boilers, roofs and windows are replaced on life cycles. These life cycles are based on the average lifespan of an item if it has been properly maintained and looked after.

When something reaches the end of its life cycle, we will contact you to arrange for its condition to be assessed.

Below are some of the life cycles for key components in your home. 

  • Kitchens - 20 years
  • Bathrooms - 30 years
  • Central heating boilers - 15 years
  • Windows - 30 years
  • External doors - 30 years
  • Rewiring - 35 years

Please download the PDF document below for the life cycles of all the components in your home.

  • When will improvements take place in my home?

    pdf | 78Kb

    Download View
Modern stainless steel gas cooktop with four burners and black grates, set into a light-coloured countertop with grey tiled backsplash and control knobs on the right.

Investment programme FAQs

If you’re having improvement work such as a new boiler, kitchen or bathroom, completed in your home and you’ve got questions, tap the link below to find out more.

Find out more

Regular maintenance to keep your home in good condition

In addition to our improvement programme, we complete a regular maintenance work programme to keep your home in good condition. This programme is called the Cyclical Maintenance Programme. Here's what it covers.

Pre-paint repairs to gates and doors

Pre-paint repairs to side gates and attached store doors including replacement where necessary.

Gloved hand painting a black metal gate in front of a brick wall.
Painting

Painting of all previously painted areas to the property.

Hand using an orange-handled roller to apply light blue paint to a white wall.
Window maintenance

Window maintenance including oiling and greasing of all window locks and hinges.

Hand turning a white handle on a partially open window with a mesh screen, and blurred buildings visible in the background.