Keeping your gas appliances safe

We make sure that all gas appliances are safely checked and maintained once a year. 

Blue flames burning on a gas stove burner.

"I had a gas engineer attend for the annual inspection, his name was Carl. He was very nice and helpful. I explained my gas bill had doubled, he took his time to explain how my boiler works and how it affects my bills, which should hopefully help reduce my bills."

- Jean, SLH customer

If you smell gas

If you smell gas, call the National Gas Emergency Helpline immediately on 0800 111 999 and follow the information below:

Do

  • Open doors and windows to ventilate your home. 
  • Turn off the gas at the mains. This can usually be located near the gas meter and has a handle that can be turned 90 degrees.
  • If the gas leak is in a cellar or basement, do not enter and instead evacuate the building.  

Don't

  • Turn any power or light switches on or off. 
  • Light any sort of flame within the property. 
  • Use any appliances that could cause a spark. 
Do

Do

  • Open doors and windows to ventilate your home. 
  • Turn off the gas at the mains. This can usually be located near the gas meter and has a handle that can be turned 90 degrees.
  • If the gas leak is in a cellar or basement, do not enter and instead evacuate the building.  
Don't

Don't

  • Turn any power or light switches on or off. 
  • Light any sort of flame within the property. 
  • Use any appliances that could cause a spark. 

For more information on gas safety please visit the National Grid website. 

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