Get Involved

Ways to have your say

From time-strapped to deep dive, it’s up to you. We have lots of ways to make your voice heard.

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Surveys

Share your views and help shape your community. Take part in surveys to give feedback on your home, services, and neighbourhood. Whether it's quick online input or in-depth discussions, your voice matters.

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Focus groups

Have a little more time to spare? Join a focus or project group to explore specific issues, take part in policy reviews, or become an SLH mystery shopper to help shape services that matter to you.

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Join our Scrutiny Panel

Get behind the scenes by joining our Scrutiny Panel. Help investigate service performance, influence decision-making, and contribute to continuous improvement across our organisation.

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SLH influencers

Do you think you could help us get our written communications on point? Be part of our SLH influencers group where you will have a say on all things communications.

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Customer Services Committee

Discover how our Customer Services Committee empowers tenants and leaseholders to shape services, influence decisions, and ensure community voices are heard.

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Tenant groups

Discover how to set up or join tenant and community groups in Speke and Garston. Connect with others, share your voice, and help shape your neighbourhood.

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Customer Voice Framework

Our Customer Voice Framework maps out how we listen to and act upon the voice of our customers. Covering everything from completing surveys on your phone to reporting to the SLH Board as part of our Customer Services Committee, the framework aims to ensure that everything we do is inclusive, meaningful and transparent.