If you are homeless, or worried you are about to become homeless and need advice please contact Liverpool City Council's Homeless Team by calling into any One Stop Shop or visit their website.

You are considered to be homeless if you:

  • have nowhere to live in the UK or elsewhere.
  • can’t go home because of violence.
  • have nowhere you can live together with your family.
  • have somewhere to stay, but it’s not reasonable for you to do so.
  • have a home which is a boat or mobile caravan but you have nowhere to put it.
  • have been issued with a notice to quit, a possession notice or eviction warrant.
  • have been living with friends or relatives and been asked to leave.

Support agencies

The Basement Night Drop In

The Basement Advisory Centre is a Liverpool-based charity founded in 1999 that supports people experiencing homelessness and related challenges. Their mission is to challenge the stigma surrounding homelessness and mental health by empowering individuals to make positive changes in their lives.

The Basement Night Drop In 
36 Bolton Street, Liverpool 3 5LX 
Tel: 0151 707 1515 
Email: [email protected]

Find out more

The Whitechapel Centre

The Whitechapel Centre
Langsdale Street, Liverpool 3 8DY 
Tel: 0151 207 7617
Email: [email protected]

Find out more

Related

Person wearing a maroon sweater over a blue collared shirt, with framed pictures and patterned curtains in the background.

Tenancy sustainability service

We have a number of services available to support and enable older and more vulnerable members of our community to remain independent and able to maintain their tenancies.

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Three people in a room; two sit on a couch, one holds a smartphone with the calculator app open, and a laptop rests on the table in front of them. Bookshelves filled with books line the background.

Help with money

From our financial wellbeing support to help you maximise your income and manage your money, to our innovative community pantry in Speke, we're here to help you make the most of your money. It's all part of our vision of great homes, strong communities, and bright futures.

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Open hand holding a wooden block with a green shield and checkmark, symbolising protection, trust, and safeguarding within the community.

Safeguarding

We are committed to playing our part in keeping our customers safe in their homes and their communities. This means helping to protect children and adults from abuse or neglect.

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