Anyone who has a physical or a mental health condition can apply for medical priority. Priority will not be awarded for the medical condition alone, we will only award priority to those at risk in their current home where re-housing will significantly relieve or improve their condition. Social problems, such as difficulties with neighbours or dislike of the area cannot be considered to be medical problems.

Yes. Supporting evidence of your condition or illness will be required in order to apply for any medical priority award.

You need to fill in this assessment form to help us make a decision. You need to provide us with full details and evidence of your medical condition. We may review what further support you need to live in your home through our Ability to Cope assessment, or refer you to an independent medical assessor. We will make a decision about your priority as soon as possible after receiving your completed health assessment form. If you need help completing this form please get in touch.

We will only award priority if there is a connection between your medical condition and your current housing circumstances. We will look at whether your housing affects your wellbeing, lifestyle and managing daily living activities. We award priority two medical awards – high medical and medical. This is based on the level of risk to you in your current home.

If you qualify for priority, we will award this from the date you asked us to consider your medical condition.

You should let us know asap so we can help you determine whether you may be eligible for a medical award.

You can appeal against our decision. Contact us for more information.