Energy bills are rising – here's what you can do about it

Published: 10 September 2021  

Ofgem has confirmed energy prices will increase for millions of people across the UK this October and we know that rising costs are a real concern for many of our customers. But there are ways you can make savings on your electricity bills.  

Our benefits and energy advice team can support you to take simple steps towards reducing your energy bills and our latest energy advice campaign explains the different options that are available.   

Make the switch 

Switching from a prepayment meter to a credit meter is a great option. This means your household will pay a set amount each month for your energy usage. Usually, the cheaper tariffs can be found on a credit meter and providing you have no debt; most energy suppliers will switch you to a credit meter for free. Get in touch with us if you’d like more information or help with making the switch.  

Change energy providers  

The best way to make sure you’re not paying for more than you need is by switching energy providers. Our benefits and energy advice team can help you switch energy providers, quickly and easily.  

We can look at your bills, how much gas and electricity you use every month and work out how much you could save roughly, by switching to a new provider.  

Water meters 

Most households still pay a fixed cost for water, but you may be able to save money by switching to a water meter. United Utilities have a policy called Lowest Bill Guarantee. This means they compare your meter charges against what you would have paid on your old value bill and always charge you the lower amount. 

If you would like to work out your potential savings, before making the switch, use the United Utilities water switch calculator to see if a water meter is right for you - Water usage calculator| My Account| United Utilities 

Warm Home Discount Scheme 

One way to reduce your winter electricity bills is by applying for the Warm Home Discount Scheme. If you need a helping hand with your energy bills because you’re on a low income or get the guaranteed credit element of pension credit, you could be eligible.  

Under the Warm Home Discount Scheme, you could get £140 off your electricity bill this winter. The difference is not paid to you - it’s a one-off discount on your electricity bill, between October and March. If you think you might be eligible, we can help. 

Easy ways to save energy in your home  

It’s the little things that make a difference too. There are simple things you can do around your home, which can help cut your energy costs. Here’s a few of our top tips.  

  • Wash your clothes at 30-40 degrees 
  • Switch unused devices/appliances off at the plug 
  • Turn off unnecessary lights 

Speak to us if you’re struggling  

If you’re struggling financially or need some advice about managing your money, our benefits and energy advice team are here to help. We can also offer you benefits check to ensure you’re getting what you’re entitled to. 

Call us today on 0330 303 3000 and choose option 2 to find out more or visit our benefits advice webpage for more information. 

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