Update on your repairs service

Published: 24 June 2020

As Government restrictions continue to relax we are continuing to adapt our services.

Since the start of lockdown we have continued to deliver an emergency-only repairs service which includes essential compliance works such as gas safety checks and from 1 June we started external work such as painting and roofing.

We know that repairs are important to you and we have seen an increasing amount of queries asking when our full repairs service will resume. As always the safety of our tenants, colleagues and operatives is our top priority and we are currently implementing a number of measures to ensure that we carry out this service in the safest possible way. This is because some of the repair works may require us to be in your home for a longer length of time or may need several operatives from different trades in your home to complete the work. 

As part of our preparations to resume a full repairs service, we will get in touch with you if you have reported a non-urgent repair before lockdown to assess the work and carry out any necessary inspections. Once these have been completed and we are confident that we have a robust approach to repairs during these times, we will recommence a full service. We’d like to thank all our tenants for their patience and understanding during this difficult time and we are looking forward to working in your homes again very soon. 

In the meantime, please continue to report emergency repairs to us and follow the guidance we issued last week about gas safety and other compliance works

Latest News

Our performance: December 2021

Our performance: December 2021

Read more
Do you know what can go into your wheelie bins?

Do you know what can go into your wheelie bins?

Read more
Make time for a cuppa this Brew Monday!

Make time for a cuppa this Brew Monday!

Read more
Two new executive directors appointed at South Liverpool Homes

Two new executive directors appointed at South Liverpool Homes

Read more
Community Christmas event at Grow Speke a resounding success!

Community Christmas event at Grow Speke a resounding success!

Read more
Grow Speke and The Market Place bring cook it to you!

Grow Speke and The Market Place bring cook it to you!

Read more
Complete the Institute of Customer Service survey this December

Complete the Institute of Customer Service survey this December

Read more
Come along to our FREE Grow Speke Christmas family event!

Come along to our FREE Grow Speke Christmas family event!

Read more
Our performance - October 2021

Our performance - October 2021

Read more
SLH pledges support to Liverpool’s Good Food Plan

SLH pledges support to Liverpool’s Good Food Plan

Read more

Follow Us

Get In Touch

By clicking the submit button I agree that SLH will process and store my data in accordance with the privacy policy.

Visit our office

Call into our office or write to us:

South Liverpool Homes

Parklands

Conleach Road

Speke

L24 0TY

Our office is currently closed in order to help prevent the spread of coronavirus in our communities. Please see our coronavirus advice page for alternative ways to get in touch.

Stay Connected

Be the first in the queue to recieve our latest news in your inbox.

By clicking the submit button I agree that SLH will process and store my data in accordance with the privacy policy.

Our other websites

© 2022 South Liverpool Homes

Great place to work

South Liverpool Homes Limited is a charitable Community Benefit Society registered with the Financial Conduct Authority No.31210R and registered with the Regulator of Social Housing L4230. Registered office as above.

Privacy Notice

Accessibility Statement