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My Voice

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Your voice matters

Whether you help us improve our services by making a complaint, giving a compliment, or making a suggestion, by taking time out to complete one of our surveys, by joining a focus group or getting behind the scenes with Scrutiny Panel, we hope there’s a way of having your say that suits you.

Ways to have your say

From time-strapped to deep dive, it’s up to you.

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Give your feedback

We need your compliments, suggestions and complaints. Our aim is to delight you with the service we provide. To ensure that we achieve this it is important that we know what you think about the services you receive.

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Take part in a survey

Whether it’s a quick and convenient online survey that you can do on your phone, or a more in-depth survey over the phone, we regularly gather our customers’ opinions on a wide range of topics related to their homes and communities.

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Focus groups and more

Have a little more time to spare? We have range of other ways to speak up about issues that affect you. Join a focus or project group to drill into a particular issue, take part in one of our policy reviews or become an SLH mystery shopper!

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Join our Scrutiny Panel

If you’re looking to get behind the scenes at SLH and have more time to commit, then Scrutiny Panel is your link to our committees and Board, where you’ll take part in deep dives into every aspect of what we do.

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Visit our office

Call into our office or write to us:

South Liverpool Homes

Parklands

Conleach Road

Speke

L24 0TY

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© 2024 South Liverpool Homes

South Liverpool Homes Limited is a charitable Community Benefit Society registered with the Financial Conduct Authority No.31210R and registered with the Regulator of Social Housing L4230. Registered office as above.

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