Your rent will increase in April
Here’s what you need to know about the increase, why it’s happening, how it will affect you, and the help available if you’re struggling.
The rising cost of living is having an impact on everyone. Food, bills and petrol prices have all risen, and this is having a negative effect on people’s lives and businesses.
The cost of maintaining your homes and delivering services to you has risen in line with inflation, costing us more than it did in the previous year. Unfortunately, this means that we have no choice but to increase your rent from April 2023 so that we can continue to maintain your homes and deliver our objectives over the next 12 months.
Housing associations set their rent by the Consumer Price Index (CPI) plus 1%. The CPI in September 2022 was 10.1%. However, your rent won’t increase by this amount as the Government has set a rent cap of 7% for social housing tenants for 2023/24. This means that, for the vast majority of tenants, rents will increase by 7% from April 2023.
We will write to you by the end of February to let you know what your new rent will be, including any service charges that you might pay, but we wanted to let you know in advance so that you can prepare for the increase now.
We know this is currently a difficult time for many of you. If you're worried about paying your rent, we can help. Email firstname.lastname@example.org or call us on 0330 303 3000 and choose option 2. We will do all we can to support you. We will put you in touch with your income officer, who will chat with you about your individual circumstances and put a plan together to help you stay in credit or help you reduce any existing arrears.
You can find more information about why your rent is going up, what your rent pays for, and the support that we offer to help you navigate the rise in the cost of living below.
We have a package of support to help you manage your bills and help make your money go further. Visit our cost of living webpage for more information.
We know this is a tough time, but please be assured that you are not alone. We will support you throughout to tackle the rising cost of living together.
Your rent increase explained
This section explains why your rent is going up, what your rent pays for and the support that we offer to help you navigate the rise in cost of living.
What do I need to do next?
What you need to do depends on how you pay your rent. This might be through your Universal Credit, by Standing Order, Direct Debit or via Housing Benefit.
Visit our office
Call into our office or write to us:
South Liverpool Homes