About your rent
Paying your rent on time is really important so that you don’t fall behind on your payments. You pay your rent in advance, for the month or the week ahead. So when you pay in January, you will be paying for February’s rent. This way your account will stay in credit. This page explains how your rent is set, changes to your rent and what your rent pays for.
How do we set your rent?
We set your rent in line with national guidelines which ensures that all housing associations set their rent in the same way. Â
This is to make sure that rents stay affordable and that people living in the same type of home in the same area pay similar rent. Â
Check out our rent policy for more information on how we set your rent.Â
Will your rent change each year?
Like the cost of many things, your rent may change to keep up with inflation. Your rent is reviewed each year in line with your tenancy agreement. We will notify you in writing 28 days before the new rent is set.Â
Keep on top of your rent account
Paying your rent upfront will prevent you from falling into arrears and will help to keep your account in credit at all times. Â
You can view your rent statement at any time using mySLH, allowing you to keep on top of your payments.Â
Read our income management policy for more information about our arrears process and ways we can support you.Â
What does your rent pay for?
As a not-for-profit organisation, we put all our income from rent back into providing quality homes and services that supports the local community. If you do not pay your rent then we cannot provide these services.
Support if you are struggling to pay your rentÂ
If you are struggling with paying your rent, please don’t suffer in silence. Our Income team and Benefits Advice team can give you all the guidance and support you need.Â
We also work closely with our partners and support organisations to give you further financial advice.Â
If you are struggling to pay, please get in touch so that we can offer you advice.Â
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