Benefits Advice

What is it?

The aim of the service is to help tenants make the most of their money, enabling them to pay rent, household bills and live comfortably. The service will help tenants:

• Understand changes to benefits system
• Ensure tenants are receiving all the benefits they are entitled to by carrying out a benefits check
• Challenge unfair sanctions
• Review benefit decisions that tenants are not happy with
• Apply for grant applications in cases of severe hardship

How to get advice

If you have any concerns about your benefits, call our friendly and helpful team on 0330 303 3000 to make an appointment.

Alternatively, speak to your Neighbourhood Management Officer and they can arrange an appointment for you.

We’ve provided links below with information about some of the different benefits available. 

Universal Credit

Universal Credit is a payment to help with your living costs. It’s paid monthly. You may be able to get it if you’re on a low income, out of work or you cannot work.

Universal Credit

Personal Independence Payment

Personal Independence Payment (PIP) helps with the extra costs of disability or long-term health conditions for people aged 16 to 64. It is a non-means-tested benefit. So, getting it doesn’t matter how much you earn, or whether you have savings or cash in the bank. Find out more by clicking the link below.  

Personal Independence Payment

Employment and Support Allowance

Employment and Support Allowance (ESA) has changed to a new contribution-based benefit called Contributory ESA. Click the link below to find out if you’re eligible to make a claim.  

Employment and Support Allowance