Improvement Programmes

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Keeping your home safe and well-maintained

SLH carry out improvements to your home through our Planned Improvements Programme. This includes works such as replacement or upgrade of kitchens, bathrooms and heating systems. When the time comes for your home to be included in any of the above programmes, we will let you know when it is going to happen, who will do it and when it is likely to start and finish.

The SLH Home Standard

The SLH Home Standard is a quality of home that; meets the standards as set out by Government’s Decent Homes, meets the Housing Health and Safety Rating System (HHSRS) minimum safety standards for housing, is in a reasonable state of repair with reasonably modern facilities and services and has efficient heating and provides reasonable degree of thermal comfort.

The SLH Home Standard provides a cost-effective repairs and maintenance service, responding to the needs of, and offers choices to, our tenants.  The objective is to attend every appointment in time and complete the repairs and improvements within agreed time scales and to also meet all applicable statutory requirements that provide for the health and safety of the occupants of our homes.

In delivering our repairs service the SLH Home Standard ensures an appropriate balance of planned and responsive repairs, and value for money including responsive and cyclical repairs, planned and capital work, work on empty homes, and adaptations (we co-operate with relevant organisations to provide an adaptations service that meets tenants’ needs).

PLANNED IMPROVEMENTS

We regularly re-inspect our homes for an update on condition and to inform our programmes of replacement, which are planned and delivered through our Planned Improvements Programme below:

  • Kitchen renewals
  • Bathroom renewals 
  • Boiler replacement programme
  • Heating systems
  • Electrical periodic testing
  • High performance door replacement programme
  • Window replacement programme
  • Fencing programme
  • Roof coverings
  • Communal area upgrades

Our programmes

Cyclical Maintenance

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Gas Servicing

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Electrical Safety

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South Liverpool Homes

Parklands

Conleach Road

Speke

L24 0TY

Opening hours

Monday - Tuesday 9am - 5pm

Wednesday 9am - 1:00pm

Thursday - Friday 9am - 5pm

Bank holidays: Closed

Telephone: 0330 303 3000

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© 2019 South Liverpool Homes

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South Liverpool Homes Limited is a charitable Community Benefit Society registered with the Financial Conduct Authority No.31210R and registered with the Regulator of Social Housing L4230. Registered office as above.

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