Keeping your home safe and well-maintained
SLH carry out improvements to your home through our Planned Improvements Programme. This includes works such as replacement or upgrade of kitchens, bathrooms and heating systems. When the time comes for your home to be included in any of the above programmes, we will let you know when it is going to happen, who will do it and when it is likely to start and finish.
THE ASSET MANAGEMENT TEAM
Meet the team responsible for managing repairs, planned maintenance and improvements to your home.
Asset Management Apprentice
Senior Compliance Surveyor
Senior Property Services Surveyor
The SLH Home Standard
The SLH Home Standard is a quality of home that; meets the standards as set out by Government’s Decent Homes, meets the Housing Health and Safety Rating System (HHSRS) minimum safety standards for housing, is in a reasonable state of repair with reasonably modern facilities and services and has efficient heating and provides reasonable degree of thermal comfort.
The SLH Home Standard provides a cost-effective repairs and maintenance service, responding to the needs of, and offers choices to, our tenants. The objective is to attend every appointment in time and complete the repairs and improvements within agreed time scales and to also meet all applicable statutory requirements that provide for the health and safety of the occupants of our homes.
In delivering our repairs service the SLH Home Standard ensures an appropriate balance of planned and responsive repairs, and value for money including responsive and cyclical repairs, planned and capital work, work on empty homes, and adaptations (we co-operate with relevant organisations to provide an adaptations service that meets tenants’ needs).
We regularly re-inspect our homes for an update on condition and to inform our programmes of replacement, which are planned and delivered through our Planned Improvements Programme below:
- Kitchen renewals
- Bathroom renewals
- Boiler replacement programme
- Heating systems
- Electrical periodic testing
- High performance door replacement programme
- Window replacement programme
- Fencing programme
- Roof coverings
- Communal area upgrades
Visit our office
Call into our office or write to us:
South Liverpool Homes
Monday - Tuesday 9am - 5pm
Wednesday 9am - 1:00pm
Thursday - Friday 9am - 5pm
Bank holidays: Closed
Telephone: 0330 303 3000