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Help and support through the coronavirus outbreak

Bookmark this page for regular updates on how the ongoing coronavirus outbreak is affecting our services and how we will continue to support our tenants and our communities in this unprecedented time.

This includes information on our office closure, our repairs service, help managing your money, information on social distancing and how we're supporting our vulnerable tenants.

OUR SERVICES AT A GLANCE

Office closed

Office

Our office is currently closed but you can contact us over the phone or online. More

 

Home visits suspended

Home Visits

Home visits have been suspended throughout the pandemic and this will continue through the third lockdown.

Lettings and transfers partially suspended

Lettings and Transfers

Lettings, sales and transfers will still take place with Covid-secure procedures in place. All sign ups will be carried out virtually.

Paying your rent

Paying your rent

You can still pay your rent online, over the phone or at a local PayPoint outlet. More

Repairs

Our repairs and maintenance service will continue in line with government guidance, with Covid-secure procedures in place. We will continue to require access to your homes to conduct legally-required gas and electrical and compliance inspections.

Planned Maintenance

Planned maintenance inside and outside homes will also continue in line with government guidance, with Covid-secure procedures in place.

Independent Living

Our Independent Living schemes have additional measures in place to protect the health and wellbeing of our tenants. These will be communicated directly to tenants and their families. More

Environmental Service

Our environmental service team is on furlough during lockdown. Maintenance of the communal areas is being undertaken by an external contractor.

Building homes ongoing

Building homes

In line with government guidance, construction work will continue at our development sites at Greenway Road and Hale Road Cottages.

Grow Speke

Grow Speke

Grow Speke is now open to volunteers and the community with covid-secure procedures in place. More

The Market Place

The Market Place

The Market Place will remain closed to the public.

Reach

Reach

Local jobs and training will continue to be advertised through our Reach website. More

Latest News

Grow Speke is reopening soon

Get involved: Grow Speke is reopening soon!

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Lockdown 3 and our services

Lockdown 3 and our services

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Smashing Pumpkins! MP Maria Eagle announces our pumpkin carving comp winners

Smashing Pumpkins! MP Maria Eagle announces our pumpkin carving comp winners

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National lockdown and our repairs service

National lockdown and our repairs service

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Get involved with our super spooky pumpkin carving comp!

Get involved with our super spooky pumpkin carving comp!

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New Merseyside restrictions - no change to our services

New Merseyside restrictions - no change to our services

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Royal British Legion memorial move postponed due to social distancing changes

Royal British Legion memorial move postponed due to social distancing changes

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From farm to plate: Grow Speke feeds our Independent Living Schemes

From farm to plate: Grow Speke feeds our Independent Living Schemes

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South Liverpool Homes supports Homes At The Heart campaign, backing all Government investment in all social housing

South Liverpool Homes supports Homes At The Heart campaign, backing Government investment in all social housing

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Coffee & Chat goes virtual thanks to STEC and the #LCRCares initiative

Coffee & Chat goes virtual thanks to STEC and the #LCRCares initiative

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Update on your repairs service

Update on your repairs service

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Gas safety checks and coronavirus – the facts

Gas safety checks and coronavirus – the facts

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Exterior planned maintenance work to restart soon

Exterior planned maintenance work to restart soon

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Work to recommence on Hale Cottages

Work to recommence on Hale Cottages

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Colouring competition winners announced

Colouring competition winners announced

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Our independent living tenants clap for NHS and key workers

Our independent living tenants clap for NHS and key workers

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Cleaning of communal areas in flats to restart

Cleaning of communal areas in flats to restart

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Construction work set to resume at Greenway Road

Construction work set to resume at Greenway Road

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Local families start growing food at home thanks to Grow Speke

Local families start growing food at home thanks to Grow Speke

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Keep safe and celebrate the 75th anniversary of VE Day

Keep safe and celebrate the 75th anniversary of VE Day

Read more

Risk Assessments

As we gradually to start to re-open our services we will publish risk assessments for each service to allow you to see the procedures we have put in place to keep you and our staff safe. These will be updated regularly as circumstances and government guidance changes.

Official information

We advise our tenants to use only the official NHS and Government links below to keep up to date on the coronavirus outbreak.

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NHS Coronavirus Advice

The best source of information about the symptoms of the virus and the precautions you can take to stay well can be found on the NHS coronavirus page

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GOV.UK Coronavirus advice

More information on the coronavirus outbreak can be found on the GOV.UK website. This page is updated daily. 

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Visit our office

Call into our office or write to us:

South Liverpool Homes

Parklands

Conleach Road

Speke

L24 0TY

Our office is currently closed in order to help prevent the spread of coronavirus in our communities. Please see our coronavirus advice page for alternative ways to get in touch.

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South Liverpool Homes Limited is a charitable Community Benefit Society registered with the Financial Conduct Authority No.31210R and registered with the Regulator of Social Housing L4230. Registered office as above.

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