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Help and support through the coronavirus outbreak

Bookmark this page for regular updates on how the ongoing coronavirus outbreak is affecting our services and how we will continue to support our tenants and our communities in this unprecedented time.

This includes information on our office closure, our repairs service, help managing your money, information on social distancing and how we're supporting our vulnerable tenants.

OUR SERVICES AT A GLANCE

Office closed

Office

Our office is currently closed but you can contact us over the phone or online. More

 

Home visits suspended

Home Visits

For the safety of our customers and staff we are not currently completing home visits.

Lettings and transfers suspended

Lettings and Transfers

We are gradually starting viewings and allocating homes to those in urgent housing need.

Paying your rent

Paying your rent

Our payment machine is unavailable but there are lots of ways you can safely pay your rent. More

Emergency repairs are ongoing

Emergency repairs

Our emergency repairs and legally-required gas and electrical tests have continued throughout the coronavirus  outbreak. More

Routine repairs suspended

Routine Repairs

Routine, non-emergency repairs are currently suspended to protect our customers and staff. More

Planned maintenance suspended

Planned Maintenance

We have started doing planned external works to homes such as roofing, painting and boundary work. More

Environmental Service partly operational

Environmental Service

Grass cutting and communal area cleaning resumed on 18 May. Management of open land with resume soon. More

Building homes ongoing

Building homes

Construction is ongoing at our shared ownership development at 18 Livingston, Greenway Road development and Hale Cottages. More

Grow Speke

Grow Speke

Grow Speke is currently closed to the public but our community garden is still helping to supply food to local people. More

The Market Place

The Market Place

Our community shop is currently closed but help is available local foodbanks and the Five Children and Families Trust. More

Reach

Reach

Our Reach employability hub is currently closed but local jobs and training opportunities are still advertised on the website. More

Latest News

Exterior planned maintenance work to restart soon

Exterior planned maintenance work to restart soon

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Work to recommence on Hale Cottages

Work to recommence on Hale Cottages

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Colouring competition winners announced

Colouring competition winners announced

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Our independent living tenants clap for NHS and key workers

Our independent living tenants clap for NHS and key workers

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Cleaning of communal areas in flats to restart

Cleaning of communal areas in flats to restart

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Construction work set to resume at Greenway Road

Construction work set to resume at Greenway Road

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Local families start growing food at home thanks to Grow Speke

Local families start growing food at home thanks to Grow Speke

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Keep safe and celebrate the 75th anniversary of VE Day

Keep safe and celebrate the 75th anniversary of VE Day

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Celebrate the VE Day 75th anniversary at home

Celebrate the VE Day 75th anniversary at home

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Kids Colouring Competition: Make rainbows for the NHS and win!

Kids Colouring Competition: Make rainbows for the NHS and win!

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Dedicated coronavirus Bulletin edition out now

Dedicated coronavirus Bulletin edition out now

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Social distancing: House parties could put your tenancy at risk

Social distancing: House parties could put your tenancy at risk

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Deal with your refuse and recycling the right way

Deal with your refuse and recycling the right way

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Stay at home this Easter weekend

Stay at home this Easter weekend

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Coronavirus and our independent living schemes

Coronavirus and our independent living schemes

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Managing your money during the coronavirus outbreak

Managing your money during the coronavirus outbreak

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Coronavirus: We’re limiting our repairs service to emergencies only

Coronavirus: We’re limiting our repairs service to emergencies only

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Coronavirus: How we can support vulnerable people in our community

Coronavirus: How we can support vulnerable people in our community

Read more
SLH office closed to help prevent coronavirus spread in our communities

SLH office closed to help prevent coronavirus spread in our communities

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Keeping in touch during the coronavirus outbreak

Keeping in touch during the coronavirus outbreak

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Risk Assessments

As we gradually to start to re-open our services we will publish risk assessments for each service to allow you to see the procedures we have put in place to keep you and our staff safe. These will be updated regularly as circumstances and government guidance changes.

Official information

We advise our tenants to use only the official NHS and Government links below to keep up to date on the coronavirus outbreak.

NHS logo

NHS Coronavirus Advice

The best source of information about the symptoms of the virus and the precautions you can take to stay well can be found on the NHS coronavirus page

GOV.UK logo

GOV.UK Coronavirus advice

More information on the coronavirus outbreak can be found on the GOV.UK website. This page is updated daily. 

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Visit our office

Call into our office or write to us:

South Liverpool Homes

Parklands

Conleach Road

Speke

L24 0TY

Our office is currently closed in order to help prevent the spread of coronavirus in our communities. Please see our coronavirus advice page for alternative ways to get in touch.

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South Liverpool Homes Limited is a charitable Community Benefit Society registered with the Financial Conduct Authority No.31210R and registered with the Regulator of Social Housing L4230. Registered office as above.

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