Help and support through the coronavirus outbreak
Bookmark this page for regular updates on how the ongoing coronavirus outbreak is affecting our services and how we will continue to support our tenants and our communities in this unprecedented time.
This includes information on our office closure, our repairs service, help managing your money, information on social distancing and how we're supporting our vulnerable tenants.
OUR SERVICES AT A GLANCE
Our office is currently closed but you can contact us over the phone or online. More
Home visits have been suspended throughout the pandemic and this will continue through the third lockdown.
Lettings and Transfers
Lettings, sales and transfers will still take place with Covid-secure procedures in place. All sign ups will be carried out virtually.
Paying your rent
You can still pay your rent online, over the phone or at a local PayPoint outlet. More
Our repairs and maintenance service will continue in line with government guidance, with Covid-secure procedures in place. We will continue to require access to your homes to conduct legally-required gas and electrical and compliance inspections.
Planned maintenance inside and outside homes will also continue in line with government guidance, with Covid-secure procedures in place.
Our Independent Living schemes have additional measures in place to protect the health and wellbeing of our tenants. These will be communicated directly to tenants and their families. More
Our environmental service team is on furlough during lockdown. Maintenance of the communal areas is being undertaken by an external contractor.
In line with government guidance, construction work will continue at our development sites at Greenway Road and Hale Road Cottages.
Grow Speke is now open to volunteers and the community with covid-secure procedures in place. More
The Market Place
The Market Place is now open to the public with covid-secure measures in place. More
Reach is now open for face-to-face appointments. Local jobs and training will continue to be advertised through our Reach website. More
South Liverpool Homes supports Homes At The Heart campaign, backing Government investment in all social housingRead more
As we gradually to start to re-open our services we will publish risk assessments for each service to allow you to see the procedures we have put in place to keep you and our staff safe. These will be updated regularly as circumstances and government guidance changes.
We advise our tenants to use only the official NHS and Government links below to keep up to date on the coronavirus outbreak.
NHS Coronavirus Advice
The best source of information about the symptoms of the virus and the precautions you can take to stay well can be found on the NHS coronavirus page.
GOV.UK Coronavirus advice
More information on the coronavirus outbreak can be found on the GOV.UK website. This page is updated daily.
Visit our office
Call into our office or write to us:
South Liverpool Homes
Our office is currently closed in order to help prevent the spread of coronavirus in our communities. Please see our coronavirus advice page for alternative ways to get in touch.