We will work with our customers to help them keep safe and be safeguarded from harm. We believe our customers both young and old have a right to live safely from harm and abuse.

We will work with partner agencies to protect those at risk of abuse or neglect. 

We will provide training to its staff and contractors to ensure they are skilled to spot the signs of abuse and neglect and know how to respond. 

Our safeguarding work is underpinned by the six principles which govern safeguarding:

• Empowerment
• Prevention
• Proportionality
• Protection
• Partnership
• Accountability

We believe in choice and putting customers at the heart of decisions that can affect how they live their lives.