ADAPTING YOUR HOME TO MEET YOUR NEEDS
At SLH we are committed to helping our tenants and their families maintain their independence and fully access their homes. This page explains what adaptations are, how they are funded and how to apply to have your home adapted to suit your needs.
What are adaptations?
An adaptation is an alteration or addition which makes it easier and/or safer for your or your family to use your home. Adaptations can be provided to accommodate a tenant’s needs based on characteristics such as age, disability, faith or culture. We divide our adaptions into two categories, minor and major.
Minor adaptations are small repairs that cost less than £500 to complete.
They are funded from our responsive repairs budget.
Examples of minor adaptations include the installation of grab rails, lever taps, or the repositioning of switches.
How are minor adaptations funded?
Normally, an occupational therapy (OT) assessment is not required for a minor adaptation, therefore SLH covers the cost.
If the minor adaptation is complex however we will discuss this with you and whether a professional assessment is required.
How long will it take?
We will make an appointment with you at a time that is convenient for you.
Works should take no longer than 18 days to complete from the date of request.
How to apply for a minor adaptation
You can request a minor adaptation in the same way you report a repair.
Call us on 0330 303 3000 option 1 or visit mySLH.
A major adaptation is one that costs over £500 or is of a complex nature. Major adaptations require an occupational therapy assessment before work can start. Examples of major adaptations include walk-in shower rooms, through-lifts, or ground-floor extensions.
The first step to a major adaptation is the medical assessment completed by the occupational therapist. SLH will not carry out any works or accept a request until this assessment is received.
How are major adaptations funded?
Adaptations costing under £2,500 will be paid for using SLH’s adaptations budget while adaptions costing between £2,500 and £15,000 will be subject to a joint funding request between SLH and Liverpool City Council using a Disabled Facilities Grant (DFG).
How long will it take?
The date of receipt of the OT report and recommendation will be recorded as the date of application. Major adaptation requests are placed onto a waiting list and SLH aims to start work within 14 weeks of the date we receive the OT report (excluding time taken for approval of DFG application).
NB: Because of the delays due to Covid-19, our waiting list is longer than 14 weeks at present.
How to apply for a major adaptation
Major adaptations require a needs assessment from an OT. The OT will provide a report to SLH, detailing your needs and providing advice on the work required.
Here are the answers to some common questions about the adaptations process. If your question is not answered here, please use the Get in Touch form at the foot of this page or call us on 0330 303 3000.
Why has my adaptation request been rejected?
How do you prioritise applications?
Will my rent or service charge increase if my home is adapted?
I’ve just moved in but I need an adaptation to my home
I have found out that one of your other homes has the adaptations I need. Can I apply for a move?
I’ve been given a second-hand adaptation – why is that?
Visit our office
Call into our office or write to us:
South Liverpool Homes
Our office is currently closed in order to help prevent the spread of coronavirus in our communities. Please see our coronavirus advice page for alternative ways to get in touch.