Income Management Administrator

Closing Date: 17/08/2022 00:00:00

Income Management Administrator

£25,532 per annum plus excellent benefits

35 hours per week

Contract Type: Fixed term contract until 1 April 2023 (Maternity Cover)

Location: Hybrid working (mixture of home and our office in Speke, Liverpool)

Closing Date: 17 August 2022

Recruitment Date: 23 August 2022

What will your role be?

As the Income Management Administrator, you will be responsible for responding to all calls directed to the Income Management team to deliver a high-quality, customer focused response to all rent account enquiries, from current and former SLH tenants. Reporting to the Income Manager, you will also assist in with the coordination and administration of all aspects of income management.

What skills and experience will you have?

Experience of delivering excellent customer service in a customer focussed environment is essential for this role. You’ll have the ability to manage and prioritise your workload, problem-solve, accurately maintain records and work effectively as part of a team.

An understanding of social housing and welfare benefits is desirable for this role.

For further details, please review the Job Description & Person Specification.

Why join us?

You’ll love being part of a fun, professional and innovative organisation that has been highly ranked as one of the UK’s Great Places to Work and is recognised as a Centre of Excellence in Wellbeing.  You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation who will support and inspire you to do your very best.

The benefits you will receive

We’ll look after you with a fantastic holiday entitlement, a competitive salary, flexible working and even an extra day off to celebrate your birthday! See the ‘work for us’ section of our website to find out more about the benefits we offer.

How do you apply?

We will shortlist from the information provided so it is essential that you outline your suitability for the post as detailed in the job description and person specification within your Supporting Statement. Don’t forget that the closing date is Wednesday 17 August!

All applicants must apply with a CV and Supporting Statement in order to be considered for this vacancy, if either document is not included then your application will not be progressed.

Please note, we may close this vacancy early if we receive sufficient applications ahead of Wednesday 17 August.

South Liverpool Homes are Disability Confident employers, if you wish to apply under this scheme please make sure you select "YES" to the relevant question on our online application form.

If you are a relative or close connection of any Board Members or employees of South Liverpool Homes, please declare this as part of your application.