Call into our office or write to us:
South Liverpool Homes
Conleach Road
L24 0TY

Telephone: 0330 303 3000

Our opening hours are:
Monday - Tuesday 9am - 5pm
Wednesday 9am - 1:00pm
Thursday - Friday 9am - 5pm

Bank holidays: Closed

Reporting repairs

If you are contacting us to report a repair you can do from 8am-8pm Monday-Friday and from 8am-1pm Saturday on 0330 303 3000 or online at

Outside of these times and if your repair is an emergency, you can use our Out of Hours Emergency Service by calling 0330 303 3000.

Examples of an emergency include:

  • No electricity, water or gas
  • No heat in cold weather or if you are elderly, vulnerable or have young children
  • No hot water, however if you still have the use of an electric shower then it is not considered an emergency.
  • Blocked toilet when there is only one toilet in the home.
  • Insecure door or window or broken glazing.

Access to information 

Our Data Protection Officer is Ian Cresswell, Executive Director of Innovation, Technology & Risk who can be contacted on the number above. 

Get in touch online